EUROSTARS HOTEL EXCELSIOR, Naples – A Smart Stay in the City
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Key details
About the Hotel
Via Partenope 48,
Naples,
Italy,
80121,
Campania
Rooms & Suites
Eurostars Hotel Excelsior offers 100 rooms and 22 suites, each featuring Carrara marble bathrooms, silk-covered walls, and Murano glass chandeliers. Options range from Classic Double Rooms with patio views to Executive Suites with hydromassage baths and Gulf of Naples panoramas. All rooms include free Wi-Fi, 24-hour room service, and premium bedding. Some overlook Castel dell'Ovo, Santa Lucia marina, or Vesuvius.
Dining & Drinks
Ristorante La Terrazza serves Mediterranean cuisine on the rooftop, with indoor and outdoor seating overlooking the bay. Breakfast includes fresh mozzarella and sfogliatella pastries. L'Ottavo Cielo Bar offers sunset cocktails above the restaurant terrace. The piano lounge serves Neapolitan espresso and cakes.
Location & Transport
The hotel faces Castel dell'Ovo on Naples' seafront, next to Santa Lucia marina. Via dei Mille and Via Calabritto (home to Gucci, Prada, and Versace) are a 5-minute walk away. Mergellina Station is 3 km away; Naples-Capodichino Airport is 8 km. Valet parking costs €30-€50/day.
Meetings & Events
Five meeting rooms host up to 500 guests, with natural light and views of Vesuvius. The Partenope Room has 5-meter ceilings. Services include simultaneous interpretation, AV equipment, and movable panels. Business transfers to the train station or port are available.
Historic Landmark
Built in 1874, the hotel has hosted Winston Churchill, Alfred Hitchcock, and Luciano Pavarotti. Features include 19th-century paintings, grand staircases, and silk damask sofas. Scenes from Roberto Rossellini's 'Viaggio in Italia' were filmed here.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Wi-Fi in rooms
Parking
Luggage storage
24-hour services
24-hour reception
General
Non-smoking rooms
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Spa & Leisure
Sun terrace
Leisure/ TV room
Jacuzzi
Room features
Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
Via Partenope 48,
Naples,
Italy,
80121,
Campania
Map view
Via Partenope 48,
Naples,
Italy,
80121,
Campania
City landmarks
Square
Piazza del Plebiscito
3000 ft
Church
Museo Cappella Sansevero
1.4
mi
Castle
Castel Nuovo
4500 ft
Mall
Galleria Umberto I
3800 ft
Palace
Royal Palace of Naples
2800 ft
Museum
Naples National Archaeological Museum
1.6
mi
Landmark
Galleria borbonica
2700 ft
Castle
Castel Sant'Elmo
1.8
mi
Landmark
Via San Gregorio Armeno
1.5
mi
Theatre
San Carlo Theatre
4300 ft
Square
Piazza dei Martiri
3600 ft
Museum
The Bourbon Tunnel
2900 ft
Church
Museum Complex of St. Clare
1.4
mi
Church
Naples Cathedral
1.7
mi
Museum
Museo PAN
1.0
mi
Landmark
Via Chiaia
3500 ft
Landmark
Underground Naples
1.5
mi
Square
Piazza Trieste e Trento
3200 ft
Fountain
Fountain of Giant
2700 ft
Landmark
Lungomare
2700 ft
Church
Piazza San Gaetano
1.5
mi
Landmark
LAES - La Napoli Sotterranea
3800 ft
Harbour
Molo Beverello
4000 ft
Church
Basilica Reale Pontificia San Francesco da Paola
4600 ft
Church
Gesu Nuovo Church
1.4
mi
Landmark
Stazione marittima di Napoli di Cesare Bazzani
5000 ft
Church
Certosa e Museo di San Martino
1.9
mi
Library
Biblioteca Nazionale Vittorio Emanuele III
4300 ft
Nearby
Castle
Ovo Castle
1000 ft
Church
Santa Maria della Catena Church
500 ft
Restaurants
Zi Teresa
600 ft
Borgo Marinari 1 nei pressi di Castel dell'Ovo
La Cantina dei Lazzari
500 ft
Via Santa Lucia 145
La Bersagliera
500 ft
10/11 Borgo Marinari
Ristorante Santa Lucia
200 ft
Via Partenope 46
La Scialuppa
1200 ft
Piazzetta Marinari 5
Bar Bistrot A la tortue
400 ft
Via Santa Lucia 165 Angolo Via Lucilio 2/4
Zi Tetesa
600 ft
Via Partenope 1
Zio Jack
600 ft
Via Palepoli 6 Zona Lungomare Castel dell'Ovo
restaQmme
300 ft
Via Lucilio 11 Quartiere Santa Lucia alle spalle dell'hotel Excelsior
Ristorantino dell'Avvocato
700 ft
Via Santa Lucia 115-117
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 8 reviews
8.8
8.8/10 based on 3013 reviews
Jordan
United Kingdom,
May
2024
8.8/10
The hotel is situated in a prime location, near the beautiful Castel Dell'Ovo and a stroll away from the seafront with many high-end hotels. The rooms are spacious and comfortable, lacking some extras but overall a pleasant stay. The service was top-notch and handled with professionalism, offering upscale dining options. Although the staff interacted minimally, the location's convenience made up for it. The dining experience was exceptional, especially the rooftop restaurant with a wide array of options. The facilities are modern and well-equipped, making for a comfortable stay.
Rooms
8.0
The rooms are very nice with sufficient space.
Service
9.0
The service was handled with total class and professionalism, offering upscale dining options.
Location
9.0
The hotel's location is lovely, near Castel Dell'Ovo and ideal for a stroll along the seafront.
Dining
9.0
The dining experience was excellent, especially at the rooftop restaurant with a wide array of choices.
Facilities
9.0
The facilities are modern and well-equipped.
Paul
United States,
March
2024
9.0/10
My stay at the hotel was a great experience overall. The rooms were lovely and comfortable, providing a pleasant environment for a good night's sleep. However, they seemed a bit tired and could use some refreshment. The location was superb, offering beautiful views of Mount Vesuvius and the Bay of Naples. The service was exceptional, with the staff going above and beyond to assist us during our stay. The dining experience was outstanding, especially enjoying meals on the terrace with breathtaking views. The facilities were top-notch and well-maintained.
Rooms
8.0
The room was spacious and comfortable, offering a relaxing stay. The shower stall being separate from the bathtub was a convenient feature.
Service
9.0
The staff provided exceptional service, including driving us to Sorrento and recommending great dining options.
Location
10.0
The hotel's location was fantastic, with easy access to the harbor area and several excellent restaurants nearby.
Dining
9.0
The dining experience was outstanding, especially enjoying meals on the terrace with stunning views. However, the prices could be a bit high for some items.
Facilities
9.0
The hotel's facilities were excellent and well-maintained.
Cyril
United Kingdom,
March
2024
8.2/10
I had a delightful stay at the hotel with its large and lovely room featuring an exquisite Venetian style. The room was spacious, with a big bathroom and all the amenities one would expect from a five-star hotel. The service was top-notch, and the location offered breathtaking views of the bay of Naples and Vesuvius. The dining experience could use some improvement, but overall, it was a fantastic stay.
Rooms
9.0
My room, Room 118, was very large and lovely with a beautiful view. It was designed in an exquisite Venetian style.
Service
8.0
The service was up to standard, and I quickly secured a 'driver' to the airport at a very fair price. The staff, from housekeepers to waitresses to receptionists, were all exceptional.
Location
10.0
The location was superb with a view of the bay of Naples and Vesuvius, creating a breathtaking sight. The hotel is one of the best in Naples with a great location.
Dining
5.0
The dining experience was not up to the standard of the hotel. The breakfast buffet was a messy accumulation of plates, and the food variety was limited.
Facilities
9.0
The facilities were excellent, with services like room service, dry cleaning, housekeeping, and laundry available. The hotel exuded an air of old luxury.
Tony
United States,
November
2023
7.8/10
My stay at the hotel was a mix of highs and lows. The room was large with a balcony, offering a beautiful Oceanview, but the decor felt dated, lacking the luxury expected for the price paid. The service was top-notch, with attentive room care and amenities, although the older receptionist was a bit challenging. The location was convenient, overlooking the Bay of Naples and close to the marina, offering a great Naples experience but lacked a bit of modernity. The dining experience was satisfactory but not outstanding. Overall, a good stay with room for improvement.
Rooms
7.0
The room was large with a balcony and Oceanview, but the decor felt old for the price paid.
Service
9.0
The service was gracious and attentive, with daily room care and amenities restocked.
Location
8.0
The location was very convenient, overlooking the Bay of Naples and close to the marina, offering a local Naples vibe.
Dining
7.0
The dining options were good but not exceptional, offering a decent breakfast with no hot food found.
Facilities
The facilities provided were satisfactory.
Denise
United Kingdom,
July
2023
8.6/10
My stay at the hotel was absolutely delightful. The rooms were bright and airy with a double balcony offering magnificent views of Capri, the millionaire yachted marina, and the stunning Vesuvius. The service was warmly attentive, making me feel truly welcome. The location was simply unbelievable, surrounded by beautifully furnished gardens and offering breathtaking views of Vesuvio and the sea. The dining experience was a must-have, taking me on a journey through time with its charming breakfast room. Overall, a wonderful experience with just a few minor drawbacks.
Rooms
9.0
I absolutely loved the light and airy rooms with a double balcony overlooking Capri in the distance and closer by, the millionaire yachted marina. The views of Vesuvius, Capri, and Sorrento were unparalleled.
Service
8.0
The service was warmly attentive, making my stay feel special.
Location
9.0
The location was beyond belief, with beautifully furnished gardens and stunning views of Vesuvio and the sea. Close to the harbor and restaurants, it was a perfect spot to explore the area.
Dining
8.0
The dining experience was fantastic, especially the breakfast room that took me back in time. However, there were a few minor issues like the extra charge for poached eggs.
Facilities
9.0
The hotel offered great facilities, ensuring a comfortable and enjoyable stay.
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Extra charges
Nancy
United States,
June
2023
8.6/10
I had a wonderful stay at the hotel, with beautifully furnished rooms overlooking the bay of Naples. Everything was clean and in perfect working order. The staff provided great service, although there were some delays in getting taxis and handling luggage. The location was top-notch, near the harbor and marina, making it an ideal base for exploring. The dining options, while diverse, could use some improvement. Overall, a great experience with fantastic views and spacious surroundings.
Rooms
9.0
The rooms were beautifully upholstered with tall windows offering a nice view of the bay. They were clean, spacious, and furnished elegantly.
Service
8.0
The service was good, but there were some delays in assisting with taxis and luggage. However, the staff went out of their way to make our stay comfortable, even bringing us flowers from Sorrento.
Location
10.0
The location was exceptional, right on the marina with a spacious open sea front, offering a unique setting in the busy city of Naples.
Dining
7.0
The dining options were diverse with some Italian specialties, but there is room for improvement to match the hotel's prestige. The rooftop dining room overlooking the bay was a highlight.
Facilities
9.0
The hotel boasts a rooftop dining room with a stunning bay view, adding to the overall charm of the facility.
James
United Kingdom,
May
2023
7.8/10
I felt like I lucked out with a room overlooking the Bay of Naples; the view was stunning. The room, though spacious, had a dated pink decor from the sixties with beautiful chandeliers. The location was excellent, right on the water in a quieter part of town but still close enough to explore Naples easily.
Rooms
8.0
The room I stayed in had the most exquisite view overlooking the Bay of Naples. The decor, while retro, had a unique charm with lovely chandeliers.
Service
7.0
The service was adequate with staff willing to take orders and bring food promptly. However, there was a need to visit a nearby supermarket for some items.
Location
9.0
I thoroughly enjoyed the location of the hotel, right on the water in a quieter part of town but still conveniently close to explore Naples.
Dining
7.0
The dining experience was pleasant overall, served in a relaxed atmosphere. The breakfast terrace offered stunning views, but the cheese selection was disappointing.
Facilities
8.0
The hotel offered all the necessary facilities for a comfortable stay.